Terms of Service
ogrenizer — job tracking for small service businesses
Effective: August 1, 2026Last updated: August 1, 2026
These terms are the agreement between you and Sean Mann ("ogrenizer", "we", "us") for use of the ogrenizer software. By creating an account or using the service, you agree to them. If you don't agree, don't use it.
How we handle personal information is covered separately in our Privacy Policy, which is part of these terms.
What ogrenizer is
ogrenizer is job-tracking software for small service businesses. It records clients and jobs, produces quotes and invoices, schedules work, sends text messages and email on your behalf, and accepts payments through PayPal. It is a tool you use to run your business — we are not a party to the work you do for your customers, and we don't guarantee you any particular result from using it.
Your account
- You must be at least 18 and able to enter a contract. Accounts are for businesses, not consumers.
- Keep your password to yourself. You're responsible for what happens under your account, so tell us promptly if you think someone else has access.
- The information you give us — your business name, contact details, and so on — needs to be accurate, and kept that way.
Texting your clients
ogrenizer sends text messages on your behalf. Because those messages go out under our messaging registration, a few rules are not negotiable.
You must have consent. Only enter a mobile number if that person gave it to you and understood they'd receive messages about their job. Never upload a purchased list, a scraped number, or a number given to someone else.
Service messages only. ogrenizer is for transactional messages tied to a real job — quotes, appointments, invoices, receipts, thank-yous. Do not use it for marketing, promotions, or bulk announcements. It provides no broadcast feature, and using it as one is grounds for suspension.
Never send anything unlawful, misleading, harassing, or hateful; loan, gambling, cannabis, adult, or prescription content; or anything a carrier prohibits. These restrictions come from mobile carriers, not from us, and violating them can get messaging shut off for every ogrenizer business at once.
Honor opt-outs. If someone replies STOP, they're done — don't work around it by re-entering the number or texting from elsewhere.
For the people receiving those messages: we do not sell, rent, or share mobile phone numbers with third parties or affiliates for marketing or promotional purposes. Message frequency varies and depends on the job — a typical job involves fewer than 10 messages from first quote to final receipt. Message and data rates may apply. Reply STOP to stop messages or HELP for help. Carriers are not liable for delayed or undelivered messages.
Acceptable use
Don't use ogrenizer to:
- break the law, or help anyone else do it;
- store data you have no right to hold;
- probe, scrape, overload, or reverse-engineer the service, or get at another business's data;
- resell or white-label the service without our written agreement.
Your data
Your clients, jobs, and business records are yours. We claim no ownership of them. We store and process them to run the service for you, and we don't sell them or use them to market to your customers.
You can export your clients and jobs to CSV at any time, and you're responsible for keeping your own copy of anything you'd hate to lose.
You're also responsible for having the right to hold your clients' information, and for answering their requests to see, correct, or delete it. We'll help if you ask.
Payments
Payments from your customers are processed by PayPal under PayPal's own terms. We never take possession of those funds and we never see card numbers. Disputes, chargebacks, refunds, and the fees PayPal charges are between you, your customer, and PayPal.
If we ever charge for ogrenizer itself, we'll tell you the price before it applies to your account.
Availability
We aim to keep ogrenizer running and to avoid losing your data, but we don't promise uninterrupted or error-free service. Maintenance, outages, and third-party failures (PayPal, Twilio, carriers, hosting) happen. Text and email delivery in particular depends on networks we don't control, so don't rely on a message having been delivered for anything time-critical.
Disclaimer and limits
The service is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows. ogrenizer is not accounting, tax, or legal advice — the numbers it shows you are a record of what you entered, not professional advice.
To the fullest extent the law allows, we are not liable for indirect, incidental, or consequential damages, including lost profits, lost business, or lost data. Our total liability for any claim is limited to what you paid us for the service in the 12 months before the claim, or $100 if you paid nothing.
You agree to cover us for claims arising from your use of the service, including claims from your customers about messages sent through ogrenizer at your direction.
Ending it
You can stop using ogrenizer and ask us to close your account at any time. We can suspend or close an account that breaks these terms — particularly the messaging rules above, where one business's behavior can cost every other business its ability to text. Where it's reasonable, we'll warn you first.
After an account closes, we delete or anonymize its data except what we must keep for tax, accounting, or legal reasons. Export anything you want to keep before you close it.
Changes
We may update these terms. We'll change the date at the top, and tell account holders about material changes. Continuing to use the service after a change means you accept it.
Governing law
These terms are governed by the laws of Indiana, without regard to its conflict-of-laws rules. Disputes go to the courts located there.
Contact
Questions about these terms: smann465@gmail.com, or 234 Henry St. Hobart IN 46342.